At Melbet, we are committed to promoting responsible gambling and ensuring a safe, enjoyable experience for all our users in Bangladesh. Gambling should always remain a form of entertainment and never become a source of financial or personal harm. Below are the key principles and tools we provide to help you stay in control.
Core Principles of Responsible Gambling
- Melbet strictly prohibits registration and participation by anyone under the age of 18. We do not target advertising or services toward minors or individuals vulnerable to gambling-related issues or mental health concerns.
- We verify the age of every new user during registration and may request additional identification documents if needed.
- If verification fails or if there are doubts about a user’s age, we reserve the right to suspend or block the account until valid proof of being 18+ is provided.
- In Bangladesh and many other jurisdictions, the legal age for gambling is 18 — users must comply with local laws before registering.
Tips to Gamble Responsibly
We encourage all players to follow these simple guidelines to minimize risks:
- Never treat sports betting or casino games as your primary or sole source of income.
- Set strict personal limits on how much money and time you are willing to spend.
- Only gamble with disposable funds — money you can afford to lose without impacting your essential expenses or lifestyle.
- Avoid chasing losses by trying to win back what you’ve already lost — this often leads to greater problems.
- Be aware of the signs of problematic gambling and seek help early if needed.
Tools to Help You Stay in Control
Melbet offers several features to support responsible play:
- Deposit, wager, and loss limits — You can set daily, weekly, or monthly restrictions on deposits, bets, or total losses.
- Self-exclusion / Cooling-off options — If you feel you need a break, contact our support team to activate temporary or longer-term self-exclusion. During this period, you will be unable to access your account or place bets.
- Account activity monitoring — Our team may reach out if we notice patterns that could indicate risky behavior.
To activate any of these tools (limits, self-exclusion, etc.), simply reach out to our customer support via live chat or email. Our team will guide you through the process and help adjust settings as needed.
Important Notes
- Attempting to create additional accounts or using different identities to bypass limits or self-exclusion is strictly prohibited. If discovered, Melbet bears no responsibility for any related financial consequences.
- You can request reactivation of your account after any self-exclusion period ends by contacting support — we will assist accordingly.
Your well-being is our priority. Gambling should be fun and controlled. If you or someone you know is struggling with gambling addiction, please contact our support team or seek professional help from relevant organizations.
Feel free to reach out anytime — we’re here to support you in maintaining a healthy and enjoyable experience on Melbet.